Return and Refund Policy
Terms and Conditions
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Country refers to: India
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to XUNICORN PROTECH PRIVATE LIMITED (Xunitee) with its office located at S-2223, 2nd floor, Block No. 2, Janapriya Hanumareddy complex, Sy.No.5, Hoodi (V), K R Puram Hobli, Bangalore, KA 560048 India.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Service refers to the Website.
Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. This Terms and Conditions agreement has been created with the help of the Terms and Conditions Generator.
Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
Website refers to Xunitee, accessible from https://xunitee.com/.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Terms and Conditions
By accessing to the website or by purchasing any subscription from us, you agree to be bound by these terms and conditions;
- You agree that we will not be responsible or liable for any fault in the final results while using our services.
- You agree that we provide results based on the information given by you and that we are not responsible or liable for any issues pertaining to the information not provided to us.
- You agree that the information set out in our services may relate to certain contexts and may not be suitable to other contexts. It is your responsibility to ensure that you refrain from using any information provided by us in a wrong context.
- You also agree that our program may not achieve the desired results in some circumstances as to the effectiveness of any documents etc., and in such circumstances we provide no warranties of any kind, express or implied.
- You agree to not regard all information provided by us as a comprehensive report and make any judgments or opinions based on information available to you or out of your own free will.
- You agree to consult and seek professional advice before availing any services/purchases from us.
- You agree that the fee payable for the services rendered are non-refundable.
- You agree and consent to receive emails, calls, auto-dialed and pre-recorded calls from the Company.
Eligibility
You must be at least at the age of 18 years to use the services provided by us.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
Termination
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
Indemnity
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: your contributions; use of the website/mobile application; breach of these Terms and Conditions; any breach of your representations and warranties set forth in these Terms and Conditions; your violation of the rights of a third party, including but not limited to intellectual property rights; or any overt harmful act toward any other user of the website/mobile application with whom you connected via the website/mobile application. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding, which is subject to this indemnification upon becoming aware of it.
Intellectual Property
- By providing any content for distribution (such as before and after photographs) you expressly grant us a worldwide, royalty-free, perpetual, irrevocable license to use, copy, store, perform, display and distribute such content.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.
“AS IS” and “AS AVAILABLE” Disclaimer
The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to applicable laws of Bangalore, India.
Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company or within the jurisdiction of the applicable laws of Bangalore, India.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.
Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
- By email: [email protected].
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to XUNICORN PROTECH PRIVATE LIMITED (Xunitee) with its office located at S-2223, 2nd floor, Block No. 2, Janapriya Hanumareddy complex, Sy.No.5, Hoodi (V), K R Puram Hobli, Bangalore, KA 560048 India.
Services refer to the courses offered for sale on the Service.
Orders mean a request by You to purchase courses from Us.
Service refers to the Website.
Website refers to to Xunitee, accessible from https://xunitee.com/.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: [email protected].
The following terms are applicable for any products that You purchased with Us.
Partial Refund Policy
Our company provides online services and is committed to customer satisfaction. If for any reason you are not satisfied with our services, we offer partial refunds under certain circumstances. Please note that partial refunds are not guaranteed and will be assessed and processed only after our company has thoroughly analyzed the issue raised by the customer.
Eligibility for Partial Refund:
If a service is not provided as described on our website, or if it is not functioning properly, you may be eligible for a partial refund.
If you cancel a service before it is completed, you may be eligible for a partial refund based on the amount of work that has been completed.
If you experience technical difficulties that prevent you from accessing the service, and our customer support team is unable to resolve the issue, you may be eligible for a partial refund.
How to Request a Partial Refund:
Contact our customer support team within 14 days of the issue occurring or cancellation.
Provide a detailed explanation of the issue or reason for cancellation.
Our team will review your request and determine if you are eligible for a partial refund.
If approved, you will be required to provide relevant information such as proof of purchase and any other.
Partial Refund Amount:
The amount of the partial refund will be determined based on the extent of the service provided and the amount of work completed.
Partial refunds will only be issued in the form of store credit or the original payment method.
Refunds will be processed after approval.
Exclusions:
Refunds will not be provided for services that have been completed as described on our website.
Refunds will not be provided for services that were cancelled due to customer’s change of mind.
Refunds will not be provided for services that were cancelled or terminated due to violation of our terms of service.
This Partial Refund Policy is subject to change at any time without notice. If you have any questions or concerns, please contact our customer support team.
No-Refund Policy
Our company provides online services and is committed to customer satisfaction. However, due to the nature of our services being digital and accessible immediately upon purchase, we do not offer refunds.
By purchasing our services, you understand and agree that all sales are final and no refunds will be provided. This policy applies to all purchases, including but not limited to, single services and subscription plans.
Exceptions to this policy may be made in the case of technical difficulties that prevent the customer from accessing the service and the customer support team is unable to resolve the issue. In such cases, the customer may be eligible for store credit or a partial refund, which will be determined on a case-by-case basis.
This No-Refund Policy is subject to change at any time without notice. If you have any questions or concerns, please contact our customer support team.
Terms and Conditions for Credit Card Payments.
By choosing to make a payment using a credit card, you agree to the following terms and conditions:
Authorization: By entering your credit card information and submitting the payment, you authorize our company to charge the amount indicated on the payment page to your credit card.
Payment Processing: All payments made through our website are processed through a secure, encrypted payment gateway. Your credit card information will be transmitted securely to the payment gateway and will not be stored on our servers.
Refund Policy: Our refund policy, as stated on our website, applies to all credit card payments. If you are eligible for a refund, it will be processed in accordance with our policy.
Currency: All payments must be made in the currency indicated on the payment page. Our company is not responsible for any conversion or exchange rate fees charged by your credit card issuer.
Billing Information: You agree to provide accurate and complete billing information, including your name, address, and credit card information. You also agree to promptly update this information if it changes.
Card Verification: Our company may use card verification systems to validate the authenticity of the credit card used for payment. In some cases, additional verification may be required to process the payment.
Disputes: In the event of a dispute regarding a credit card payment, you agree to first contact our customer support team to resolve the issue. If the dispute cannot be resolved, you agree to resolve in accordance with the rules of the Indian Arbitration and Conciliation Act, 1996.
Responsibility: You are responsible for ensuring that the credit card used for payment is your own and that there are sufficient funds available to cover the cost of the payment. Our company is not responsible for any overdraft fees or charges incurred as a result of a payment made through our website.
Changes: Our company reserves the right to change these Credit Card Payment Terms and Conditions at any time without notice. Your continued use of our website and payment system constitutes your agreement to any such changes.
This Credit Card Payment Terms and Conditions constitutes a binding agreement between you and our company.
If you have any questions or concerns, please contact our customer support team at [email protected].